Cuba FAQ

Frequently Asked Questions (FAQ) | Pitbull Cuba Vacation

1. How much does this cost ?
This is a fully all-inclusive vacation including fight and transfers from $2048 CAD (based on double occupancy ). The only additional costs would be for staff tips and off site excursions.

Click here for the full list of room types and pricing https://www.pitbullevents.com/cuba/pricing
1. How do I book this trip?
Email us at groups@holasunholidays.ca to get the process started or call us

Toll Free: 833-672-2822
1. What makes this vacation different than a regular week at Gran Muthu Rainbow?
Pitbull Events is an internationally recognized LGBT event promotion company specializing in large scale parties and vacation packages. The Pitbull week at the Gran Muthu Rainbow will feature a full schedule of specialized events that will make an already great resort an incredible week long vacation getaway. Expect dance parties with international DJ’s, shows with your favorite queens, and activities that will keep you busy all week.
1. I see other similar packages online for less money why?
Pitbull Events charges a nominal fee to create this amazing package with a full schedule of events including international DJ and Entertainment. See #3 for more details.
1. Do I have to book this trip through Pitbull Events & Hola Sun ?
Yes! To attend the exclusive Pitbull events that will be happening throughout the week, you have to book through Pitbull Events and Hola Sun. Only guest that have booked though us will have access to our events. There will be no opportunities to purchase on site or individual events.
1. Is the resort exclusively gay?
Yes, The Gran Muthu Rainbow is marketed as a destination for the LGBT+ community and its allies. Everyone that books with the Gran Muthu is informed of this. The Pitbull week will be marketed to the LGBT+ community, but we love our allies and all allies are welcome to attend as well.
1. Will there be additional excursions planned for the week?
Yes, there will be multiple excursions off property offered exclusively to the Pitbull group to help you explore the beautiful Cayo Guillermo area. A catamaran adventure through the breath taking Cuban Coral reefs as well as a day trip to world renowned Pillar Beach are already set for the group.
1. Will there be themed club nights?
Yes, the full schedule of events will be posted on the Pitbull website / social media page. Stay tuned for more details.
1. What are the dining options at the resort?
The resort offers multiple dining options. Casual dining options are available throughout the day, this include pool side grills / snack bars as well as a buffet restaurant that is open every day for breakfast, lunch and dinner. There are also specialty restaurants available at the resort that are open for dinner.
1. I heard food in Cuba is not great, how is the food at the Gran Muthu?
The Gran Muthu offers delicious meals throughout the day, but if you are comparing the Cuban to the meals on the Pitbull Caribbean Cruises, it’s not the same fine dining. However, there are plenty of good options for food. You are also more than welcome to bring snacks like chips or candy to Cuba with you, as options to buy those type of snacks are limited. The buffet offers a wide selection of dishes including some local Cuban favorites and international items, fresh fruit, salad bar, grill, pasta, deserts and a full English breakfast in the morning.
1. What is the payment schedule / refund / cancellation policy?
In order to secure your sport a non-refundable deposit of $550 CAD per person will be necessary upon registration. Full payment will be due 90 days before departure to Cuba.
1. What are my transportation options for this vacation?
The all-inclusive package includes return flights from Toronto and Montreal, Hola Sun will be more than happy to work with you to arrange flights to either of those cities from wherever you happen to be. Any flights to Toronto or Montreal from your city of origin are not included in the all-inclusive price.
1. What is included in this “all inclusive” package?
Your return flight from either Toronto or Montreal, private transfers to and from the resort to Cayo Coco airport, all drinks (alcoholic and non-alcoholic) , all meals and snacks (specialty dining included) , wifi, all hotel activities as well as all the Pitbull exclusive events are all included.
1. What if I need to change the name on my ticket?
We offer one free name change with your booking. Name changes are allowed up to 45 days prior to the scheduled departure.
1. Should I buy trip insurance?
It is always a good idea to buy trip insurance before any trip. Trip Cancellation and Trip Health insurance can be arranged with Hola Sun or there are lots of other companies offering these services. Some credit cards do provide travel insurance coverage automatically check with your Credit Card provider for more details.
1. Is there internet (wi-fi) at the resort?
Yes, and it Is very strong wifi throughout the resort. The wi-fi is also included in the cost of your vacation.
1. Can I book with the resort directly or other groups and join the Pitbull group?
NO! Only people who book with our Hola Sun representative will be allowed into our private events. You will not be able buy passes for any of our events if you don’t book with us.
1. I don’t have anybody to share a room with, is there a "roommate finder" program?
Let us know and we will do our best to find roommates. We also offer single rooms at a reasonable price.
1. What are the accommodations like?
The Gran Muthu Rainbow is a new resort having only opened in 2019, so everything at the resort is very modern. All rooms are Junior Suites with private balconies, sitting areas, and large luxurious bathrooms.
1. I don’t live in Canada / Have a Canadian Passport can I still come on this trip ?
Yes! Cuba welcomes guests from all over the world. Please contact Hola Sun for more information on eligibility and the process for non-Canadan Travlers
1. Do I need a passport for this trip?
Yes, all trips to an international destination require travellers to have a valid Passport that .
1. Are you affiliated with the Latin American singer Pitbull?
No! We are a Gay events company operating for over 13 years under the trademark Pitbull Events.
1. Is Cuba is LGBT friendly?
The Cuban people are some of the friendliest and welcoming people, especially at the Gran Muthu. The Pitbull has visited this property multiple times to make sure all members of our LGBT family would be comfortable an amazing vacation. Cuba is considered to be one of the most LGBT friendly Caribbean islands.

Lesbian, gay, bisexual, transgender (LGBT) rights in Cuba significantly advanced in the 21st century. Following the 2022 Cuban Family Code referendum, there is legal recognition of the right to marriage, unions between people of the same sex, same-sex adoption and non-commercial surrogacy as part of one of the most progressive Family Codes in Latin America

More info https://en.wikipedia.org/wiki/LGBT_rights_in_Cuba
1. How can I help the Cuban People?
Tip your staff, wages are low, in Cuba and tips are greatly appreciated. If you have extra room in your luggage, some items are hard for the Cuban people to get access to. Things like school supplies for kids, female hygiene products and deodorants are harder to purchase domestically and expensive, so the staff greatly appreciate any items like this that you can bring. There are several charity organizations that you can donate to as well.

Pitbull Events will also be working with a local charity in order to support the community we will be operating in.
Who is Hola Sun

Is your Cuba Specialist

Let Hola Sun Holidays be your guide to Cuba!

The island of Cuba immediately calls to mind visions of ecological treasures, breath-taking beaches, spectacular scenery, captivating history and rich culture. The people of this fascinating land are welcoming and gracious. Cuba continues to be one of the most desired islands in the Caribbean for Canadians.

Over the past 30 years, we continue to enrich our collection of good value
and fun-filled vacations in order for you and your family to enjoy this wonderful island. Throughout the years all of our Cuban destinations have continued to develop, featuring new resorts and amenities for tourists. Hola Sun leads the way in offering the best comprehensive Cuba product for all travellers catering to different tastes, budgets, and needs. Let the Cuba Specialist take care of your next trip to Cuba.

https://www.holasunholidays.ca/

Need more information email us: info@pitbullevents.ca we are happy to answer any questions

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Cuba FAQ

// <![CDATA[ document.documentElement.className = 'js'; // ]]> Frequently Asked Questions (FAQ) | Pitbull Cuba Vacation

Frequently Asked Questions (FAQ) | Pitbull Cuba Vacation